Terms and condition for merchant

 

the Potential of Apnademand: Your Ultimate Online Marketplace

 Introduction

In the era of digital transformation, the concept of commerce has undergone a revolutionary shift. Apnademand, an innovative application, has emerged as a game-changer in the realm of e-commerce. This cutting-edge platform, operated by Flip Basket Private Limited, provides an online marketplace where registered suppliers can seamlessly offer their products to registered users, creating a dynamic ecosystem of trade and convenience. This comprehensive guide explores the nuances of Apnademand, from its inception to its legal framework and user eligibility criteria.

Apnademand: A Seamless Ecosystem

 What is Apnademand?

At its core, Apnademand is an application that serves as a virtual marketplace. It connects registered suppliers with eager-to-shop registered users, facilitating a fluid exchange of goods and services. The platform encompasses both the mobile application and the website at www.Apnademand.com, collectively referred to as "the Platform."

The Company Behind the Magic

Flip Basket Private Limited is the driving force behind Apnademand. This conglomerate, comprising directors, full-time employees, subsidiaries, and affiliates, spearheads the management of the Application. Their responsibilities encompass a wide range of crucial functions, including marketing, payment collections, order management, enquiry handling, and ancillary services. In essence, they orchestrate the symphony of transactions between suppliers and resellers, ensuring a seamless experience.

 The Unique Mobile Experience

It's essential to note that Apnademand is exclusively available as a standalone mobile application. This mobile-centric approach enhances user convenience and accessibility, ensuring that the platform is always at your fingertips.

 Embracing the Terms and Policies

 Binding Agreements

By engaging with any aspect of Apnademand, whether through installation, download, or even a mere visit, users, including browsers, suppliers, resellers, merchants, or content contributors, willingly commit to adhering to the Terms of Use ("Terms") and other policies outlined by Flip Basket Private Limited. These policies, collectively known as the "Agreement," form a legally binding contract between the user and the company.

 Staying Informed

Users are encouraged to stay informed about the latest iterations of the Terms and Policies. Flip Basket Private Limited retains the right to unilaterally update, modify, or replace any part of these agreements by posting updates or changes on the Application. It is the user's responsibility to periodically review these documents for updates. Continued use or access of the Application following any changes implies acceptance of these alterations.

 Your Privilege to Access

As long as users comply with the Terms, Flip Basket Private Limited grants them a personal, non-exclusive, non-transferable, and limited privilege to enter and use the platforms and services offered by Apnademand. This privilege empowers users to explore the vast marketplace and engage in trade within the confines of the established guidelines.

 A Resounding Agreement

It's paramount to highlight that accessing or using the platform signifies an irrevocable acceptance of the Agreement, and users commit to abide by it, including any future updates.

 User Eligibility: Who Can Join?

 Legal Standing

To access and utilize the Apnademand platform, users must possess the legal capacity to contract under the Indian Contract Act, 1872. This excludes individuals classified as "incompetent to contract" under the Act, such as minors and un-discharged insolvents.

Business Entities Welcome

The platform extends its arms to welcome not only individual users but also business entities, including sole proprietorship firms, companies, and partnerships, that have the capacity to form legally binding contracts under the Indian Contract Act, 1872.

Age Requirement

As for individual users, the age criterion is set at eighteen (18) years or older. This ensures a level of maturity and legal responsibility necessary to engage in meaningful transactions on the platform.

Vigilant Oversight

Flip Basket Private Limited maintains a vigilant eye on user eligibility. If it comes to their notice that a user falls short of meeting these conditions, they reserve the right to terminate the user's account or deny access to the platform.

Conclusion

Apnademand is not just another online marketplace; it's a transformative force in the digital commerce landscape. By bridging the gap between suppliers and resellers, it creates opportunities, fuels economic growth, and fosters convenience. As you embark on your journey

with Apnademand, remember that it's not just a platform; it's a commitment. A commitment to abide by the Terms, respect the Policies, and uphold the values of a thriving online marketplace.

In a world where change is constant, Apnademand stands as a testament to innovation, inclusivity, and the limitless possibilities of the digital age. Join the revolution, embrace the Agreement, and unlock the potential of Apnademand today.

Account Registration, Suspension, and Termination: Navigating the Apnademand Journey

In the vibrant landscape of Apnademand, registration, account management, and user conduct play pivotal roles in ensuring a seamless and secure experience. This section delves into the intricacies of these processes, emphasizing the importance of accuracy, responsibility, and adherence to company policies.

Registering for Apnademand

Access

The very essence of Apnademand lies in its exclusive user access, which necessitates registration on the Application. Users keen on exploring the platform must embark on their journey by creating an account, thus becoming valued members of the community. It's crucial to understand that this membership is designed for the sole purpose of buying or selling products within the platform's framework. Moreover, it's strictly non-transferable, ensuring the integrity of the Apnademand ecosystem.

 Honesty is the Best Policy

When registering, users are expected to provide accurate, current, and complete information. This commitment extends beyond the registration process; users must also pledge to update their information promptly to maintain its accuracy. By doing so, they contribute to the platform's credibility and effectiveness.

 The Power of the Phone Number

A valid phone number is a vital component of the registration process on the Company's Platforms. By registering their phone numbers, users grant the Company consent to communicate with them via phone calls, SMS notifications, or instant messages. This communication serves various purposes, including verifications and updates on subscriptions, services, and promotions. Users have the option to opt-out of such updates, giving them control over their preferences.

Account Verification and Security

 The Verification Process

Upon registration, users may be subjected to a verification process as part of the account setup. This step is crucial in confirming the authenticity of users and ensuring the platform's security.

Safeguarding Confidentiality

Once an account is established, users are entrusted with maintaining the utmost confidentiality of their account information. They bear full responsibility for all activities carried out through their accounts. In cases of unauthorized account usage or security breaches, users are obligated to promptly notify the Company, enabling the suspension of account processing until further resolution.

The Importance of a Correct Mobile Number

Providing the correct mobile number is paramount for seamless communication between users and the Company via SMS. Users acknowledge that if they fail to receive SMS messages due to an incorrect or outdated mobile number or if the number is blocked by their service provider, the Company is considered to have effectively communicated with them.

 Suspension and Termination

Company's Right to Act

The Company retains the right to suspend or terminate user accounts or access to the Application under certain circumstances, including but not limited to:

1. Inaccurate, outdated, or incomplete information provided during registration.

2. Assessment by the Company of unreasonable pricing practices, excessive returns or cancellations, or engagement in fraudulent, negligent, or derogatory actions detrimental to the Company's interests.

3. Non-compliance with the established Terms, Policies, and Privacy Policy.

Your Responsibilities

As users, several responsibilities come with your account:

Confidentiality:- Maintain the confidentiality of your password.

Activity Oversight:-  Take full responsibility for all activities occurring under your account.

Security Breach Reporting:-  Promptly report any unauthorized use of your account or security breaches.

Logout:-  Ensure you exit your account at the end of each session.

Ownership and Responsibility

It's essential to note that users do not have ownership or property rights in their accounts. All rights pertaining to user accounts are owned by and inure to the benefit of the Company. However, users remain solely responsible for all activities conducted under their accounts, and the Company is not liable for such activities in any manner.

In conclusion, account registration, security, and adherence to policies are fundamental aspects of the Apnademand experience. By embracing these principles, users contribute to a thriving and secure marketplace where commerce flourishes, trust prevails, and opportunities abound. Welcome to Apnademand, where every click signifies a step towards a brighter digital future.

Adapting to Change and Navigating Orders on Apnademand

In the dynamic world of Apnademand, adaptation is key, both for the Company and its valued Users. Here, we explore the Company's prerogative to amend the Terms and dive into the intricacies of placing orders and the financial aspects of transactions within the platform.

Amendment to the Terms

Embracing Change

The Company maintains the right to evolve and enhance its offerings, and this extends to the platform's terms and conditions. These terms may be subject to change, modification, amendment, or updates at the Company's discretion. Importantly, any such changes are effective immediately upon being posted on the Platform.

User Acceptance

To continue using the Platform seamlessly, Users are encouraged to familiarize themselves with these updates. By doing so, they signal their acceptance of the amended provisions of these Terms and the Agreement. If a User does not agree with these provisions, it is incumbent upon them to cease using the Platform immediately.

Orders and Financial Terms

Placing Orders on Apnademand

 The Power of Choice

One of the core functionalities of the Application is its capability to enable Users to place orders for products provided by various Suppliers. The Company, in line with the terms and conditions outlined here, facilitates these orders to ensure a smooth and efficient process.

No Ownership, No Control

Crucially, the Company does not possess ownership of, sell, or resell products independently, nor does it exert control over the Suppliers. The Company retains the right to delist any product from the Application as needed.

Abiding by the Terms

Users must acknowledge that any order they place is subject to the stipulations laid out in these Terms and may also be subject to the terms and conditions specified by the relevant Suppliers.

Confirmation Matters

Upon receiving an order from a User, the Company initiates an electronic confirmation process. This confirmation is sent to both the Supplier and the User, signifying the finalization of the order. It's essential to understand that this confirmation is binding.

The Realm of Commercial and Contractual Terms

 User-Supplier Interaction

All commercial and contractual terms are exclusively negotiated between Suppliers and Users. These terms encompass a wide array of factors, such as pricing, shipping costs, payment methods, payment terms, delivery specifics, and product warranties. The Company maintains a hands-off approach to these negotiations.

Discounts and Offers

Users should note that all discounts and offers are the prerogative of the Suppliers. The Company does not extend or oversee these promotions.

Payment Processing

Company as Payment Facilitator

At the Supplier's request, the Company may act as the payment agent, accepting payments from Users on behalf of the Supplier. Once the Company receives the amounts due to the Supplier, the payment obligation to the Supplier is considered fulfilled. Subsequently, the Company assumes the responsibility of remitting these amounts to the Seller.

Payment Facilitation, Not Banking

It's essential to clarify that the payment facility offered by the Company is not a banking or financial service. Instead, it acts as a facilitator, providing a third-party payment processing service for transactions on the Application. The Company does not serve as a trustee or in a fiduciary capacity regarding transactions or transaction prices. Any charges imposed by the User's bank in relation to payments are beyond the Company's purview.

Keeping Information Updated

Users bear the responsibility of providing accurate, up-to-date purchase and account information for all transactions conducted on the Application. This includes maintaining current email addresses and credit card details.

Third-Party Payment Processors

In some cases, Users may be directed to third-party payment processors. In such instances, users should familiarize themselves with the terms and conditions governing the use of these third-party services, as well as their data collection practices, by reviewing their respective terms and conditions and privacy policies.

Taxation Matters

Tax Responsibility

The Company wishes to clarify that all applicable taxes, rates, and their method of application on transactions are determined and charged by the Supplier. The Company bears no responsibility for the legal correctness or validity of tax levies. Any legal issues arising from taxes payable rest solely with the Supplier.

Regulatory Compliance

Suppliers are expected to adhere to relevant laws and regulations, including but not limited to the Metrology Act and Legal Metrology (Packaged Commodities) Rules, 2011, Drugs and Cosmetics Act, 1940, Food Safety and Standard Act, 2006, and associated regulations. Compliance with labelling, packing requirements, and other pertinent laws is the Supplier's sole responsibility, with the Company and the Platform absolved of liability in this regard.

In conclusion, Apnademand's adaptability, transparency, and adherence to legal regulations define its commitment to both Suppliers and Users. As we traverse this digital marketplace, these principles ensure fairness, trustworthiness, and a thriving commerce ecosystem. Welcome to Apnademand, where every transaction signifies progress towards a brighter digital future.

Use of the Application: Your Commitment Matters

The Company, committed to maintaining a secure and respectful online environment, lays out guidelines and expectations for Users to ensure the responsible and lawful use of the Application. As a User, it's imperative to understand and adhere to these principles:

Content Guidelines

1. Respect and Legality:-  Users are strictly bound by these Terms, Policies, and the Privacy Policy. This means refraining from hosting, displaying, uploading, downloading, modifying, publishing, transmitting, updating, or sharing any content that: - Is harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, slanderous, incites criminal behavior, invades privacy, promotes money laundering or gambling, or violates any laws:- Is patently offensive, including sexually explicit content or content that promotes obscenity, pedophilia, racism, bigotry, hatred, or harm towards any individual or group:- Advocates harassment of others or engages in harassment:- Infringes upon third-party rights, such as intellectual property, privacy, or publicity rights:- Promotes the illegal copying of copyrighted work, including pirated software or ways to circumvent copy protection: - Attempts to gain unauthorized access to the Application, solicit personal information for unlawful purposes, or interferes with other Users' enjoyment of the platform: - Refers to websites containing inappropriate content or materials prohibited by these Terms or the spirit of the platform: - Violates any applicable laws.

 

2. User Representation:-  By using the Application, Users represent and warrant that:- All registration information is truthful, lawful, and accurate: - The Application will be used solely for personal purposes, with no authorization granted to others: - No content submitted, posted, uploaded, distributed, or transmitted will be defamatory, abusive, harassing, insulting, threatening, bigoted, hateful, racially offensive, violent, vulgar, obscene, pornographic, illegal, or promoting illegal activities:- Users possess all necessary licenses, consents, permissions, and rights for content they upload or share:- The Application will not be used unlawfully or harm the Company or any other individual or entity:- No malicious software or harmful components will be posted:- Other people's identities or account information will not be used, and Users will not impersonate others:- No content, including disclaimers and proprietary notices, will be deleted or modified:- Obscene, indecent, discriminatory, offensive, or untrue information will not be posted:- The Application will not be accessed without authorization, and no interference with the Application's proper functioning or security breaches will occur: - The Application and its content will not be used for unlawful purposes.

3. Compliance with Laws:- Users are expected to comply with all applicable laws, including but not limited to the Information Technology Act, 2000, domestic laws, international laws, foreign exchange laws, and taxation laws.

4. Indemnification:- Users release and indemnify the Company, its officers, and representatives from any costs, damage, liability, or consequences arising from their actions on the Application. Claims against the Company under applicable Indian laws are waived. However, the Company cannot control information provided by other Users on the Application despite its reasonable efforts.

Security and Interference

5. Unauthorized Access:- Users shall not attempt to gain unauthorized access to the Application or connected systems, networks, or equipment.

6. Non-Interference:- Users agree not to interfere with the proper functioning of the Application, including attempting to disrupt transactions or the use of the Application by others.

7. Protection against Harm:- Users must not employ any device, software, or routine that could harm or disrupt the Application, connected networks, or any other person's use of the platform.

Intellectual Property Rights

8. License to Company:- Users grant the Company a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to use the information they provide. This usage is in accordance with these Terms and the Privacy Policy.

Monitoring and Content Control

9. Company's Right to Monitor:- The Company has the right, but not the obligation, to monitor content posted on the Application.

10. Content Removal:- The Company reserves the right to remove or edit any content that violates applicable laws or the spirit of these Terms.

11. No Responsibility for Content:- The Company bears no responsibility or liability for content posted by Users or any resulting claims, damages, or losses.

Hacking and Security

12. Action against Hacking:- Users understand and acknowledge that any involvement or participation, whether intentional or unintentional, in hacking or security breaches may result in the Company taking necessary action and claiming damages.

Internet Connectivity

13. Internet Costs:- Users are responsible for the costs incurred in accessing and using the Application and its services. The Company is not liable for these costs.

In conclusion, responsible and lawful use of the Application is vital to maintain a secure, respectful, and functional digital ecosystem. By adhering to these guidelines, Users contribute to the positive and productive environment that the Company seeks to foster.

Accuracy, Completeness, and Liability Disclaimers

This section outlines the Company's position on the accuracy, completeness, and timeliness of information provided on the Application. Users are encouraged to read this section carefully to understand the limitations and disclaimers related to the use of the platform.

 Information Accuracy and Reliability

1. No Guarantee:- The Company is not responsible for the accuracy, completeness, or timeliness of information available on the Application, whether provided by Users or Suppliers. The material on the Application is provided for general information only and should not be the sole basis for decision-making. Users must consult more accurate, complete, or timely sources of information when making decisions.

2. User Responsibility:- Users should be aware that the Company does not take responsibility for ensuring the accuracy of information provided by Users. Any reliance on material from the Application is at the User's own risk.

3. Historical Information:-The Application may contain historical information. This information is not current and is provided for reference purposes only. The Company reserves the right to modify the contents of the Application at any time without an obligation to update the information.

4. Errors and Inaccuracies:- Information on the Application may occasionally contain typographical errors, inaccuracies, or omissions related to product details, pricing, promotions, offers, shipping charges, transit times, and availability. The Company reserves the right to correct such errors or inaccuracies and to change or update information without prior notice.

5. No Obligation to Update:- The Company has no obligation to update, amend, or clarify information on the Application, including pricing information, except as required by law. The absence of a specified update or refresh date should not be taken as an indication that all information on the Application has been modified or updated.

Disclaimers of Warranty and Limitation of Liability

6. Application Availability:- While the Company strives to make the Application available during its working hours, it does not guarantee uninterrupted, timely, error-free access. The Application may not be free of viruses or other harmful components, and defects may not be corrected.

7. Compatibility:- The Company does not warrant that the Application will be compatible with all hardware and software used by Users. Users are responsible for any damage to equipment, software, data, or other property resulting from downloading and installing the Application.

8. No Representation or Warranty:- The Company does not represent or warrant that the information on the Application will be correct, accurate, or reliable. Suppliers are solely responsible for the accuracy of product details. The Company neither implicitly nor explicitly supports or endorses the sale or purchase of any products and provides no warranties or guarantees for products sold to Users.

9. Non-Performance and Disputes:-The Company is not responsible for non-performance or breaches of contracts between Suppliers and Users. It does not mediate or resolve disputes between Users.

10. Item-Specifics:- The Company does not make any representation or warranty regarding item-specifics, including legal title, creditworthiness, identity, etc., of Users.

11. No Possession or Title:- The Company does not gain possession or title to products offered on the Application. The contract for sale is strictly between the Supplier and the User.

12. Responsibility for Out-of-Stock Items:- The Company is not liable for damages or delays resulting from out-of-stock, unavailable, or back-ordered products.

13. Bipartite Contracts:-Contracts for the sale of products on the Application are strictly bipartite agreements between Suppliers and Users.

 

14. Information Sharing:-The Company is not responsible for the misuse of information shared by Users with third parties on the Application, including in chat rooms, forums, or comments.

15. Constant Upgrades:- The Application may undergo constant upgrades, and some functions and features may not be fully operational. The Application is provided "as is" and "as available."

16. No Representations:-The Company makes no representations or warranties regarding:

   - The accuracy or reliability of the Application.

   - The uninterrupted, timely, secure, or error-free nature of the Application.

   - The accuracy, timeliness, or completeness of information obtained through the Application.

   - The correction of errors in software used on the site or with the Application.

17. Third-Party Claims:-The Company disclaims liability for any losses or injuries arising from information provided on the Application. The Company, its employees, affiliates, authors, or agents are not liable for any decisions or actions taken by Users.

18. Internet Failures:-The Company is not responsible for failures of the internet or any data or telecommunications equipment, systems, or networks used in connection with the Application.

19. **Liability Limitation:- The Company is not liable for any direct, indirect, incidental, punitive, special, or consequential damages, including financial losses, loss of data, replacement costs, or any similar damages, whether based in contract, tort, strict liability, or otherwise, arising from the use of the Application. This applies even if the Company was advised of the possibility of such damages.

20. No Endorsement:- The Company does not endorse or guarantee the rights of Suppliers to sell products or services, nor does it endorse any claim of infringement.

21. Listing Removal:- The Company reserves the right to remove material/content/photos/offers on the Platform deemed unlawful or potentially harmful, without liability to Users. The Company may also suspend or terminate User accounts as it deems appropriate.

22. No Responsibility for Others:- The Company is not responsible for content or products provided by entities other than the Company.

23. Release from Claims:*-Users release and fully indemnify the Company and its employees, affiliates, authors, or agents from any costs, damage, liability, or consequences related to their actions on the Application. Users waive any claims against the Company under applicable Indian laws.

24. Guidance on IP Disputes:- The Company is not an arbitrator of disputes related to intellectual property. Users are encouraged to report any potential infringements but acknowledge that takedowns or non-takedowns do not imply endorsement or non-endorsement by the Company.

25. Trademarks and Intellectual Property:-Trademarks, wordmarks, or intellectual property of Users or Suppliers belong solely to them. The Company has no rights or claims over these.

In summary, the Company provides this Application with disclaimers related to accuracy, completeness, and liability. Users should exercise caution, verify information, and understand that their use of the Application is subject to these disclaimers and limitations.

Selling

Suppliers are allowed to list products for sale on the Application in compliance with the Terms and Policies incorporated by reference in this Terms of Service. Suppliers must confirm that they have the legal authority to sell or list products on the Application. Additionally, listed items must not infringe upon the intellectual property, trade secrets, or other proprietary rights, or rights of publicity or privacy rights of third parties. Users and Suppliers agree that the Company bears no responsibility for:

Privacy

All information collected, stored, or transmitted on the Application, including registration information, is subject to our Privacy Policy, available at [Privacy Policy](https://Apnademand.com/privacy).

The Company collects information from Users for limited purposes, including mobile numbers, bank details, and KYC, to facilitate transactions on the Application. User account data, including contact numbers and email addresses, is owned by the Company.

Users consent to the transmission of information related to their use of the Platform through their mobile telecommunication devices to the Company. The Company may also obtain information from Users' mobile carriers or devices. Use of the Platform via a mobile device may result in data being displayed on and through the Users' devices. Users represent that they have the authority to share transferred data with their mobile carriers or access providers.

Users are responsible for promptly updating their account information if their mobile accounts change or are deactivated to prevent messages from being sent to other individuals. Users are responsible for all charges and permissions related to accessing the Platform through their mobile access provider. Users are encouraged to verify the availability of the Platform on their mobile devices with their providers.

Disclosure

Users acknowledge, consent, and agree that the Company may access, preserve, and disclose their account information if required by law or in good faith belief that such access, preservation, or disclosure is reasonably necessary to:

- Comply with legal processes nationally or internationally.

- Enforce these Terms.

- Respond to Users' service requests or complete their tasks.

- Protect the rights, property, or personal safety of the Company, its subscribers, the public, or in accordance with the terms of the Privacy Policy.

Third-Party Links

The Application may contain content or products that include materials from third parties. Third-party links on the Application may direct Users to websites not affiliated with the Company. The Company is not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and it does not warrant or assume any liability or responsibility for any third-party materials, products, or services.

The Company is not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or other transactions made in connection with any third-party websites. Users are encouraged to review third-party policies and practices before engaging in transactions. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Optional Tools

The Company may provide access to third-party tools for Users, over which the Company has no monitoring, control, or input. Users acknowledge and agree that access to such tools is provided on an "as is" and "as available" basis, without any warranties, representations, or conditions, and without endorsement. The Company assumes no liability arising from the use of optional third-party tools.

The use of optional third-party tools offered through the Application is entirely at Users' risk and discretion. Users are responsible for ensuring they are familiar with and approve of the terms provided by the relevant third-party provider(s). Any new features offered through the Application in the future will also be subject to these Terms of Service.

Security Components

The Platform and embedded software may include security components that protect digital materials and are subject to usage rules set by the Company or other parties. Users agree not to override, disable, circumvent, or interfere with such security components and usage rules.

Intellectual Property

The Company either owns intellectual property rights or has non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable rights to exercise intellectual property on the Application and associated materials. Users acknowledge that copyright in information shared with the Company by Suppliers or other content providers may belong to those parties and not the Company, unless stated otherwise.

"Apnademand" and related icons and logos, whether registered or unregistered, are the trademarks of the Company and are protected by applicable copyright, trademark, and other intellectual property laws. Unauthorized use, copying, modification, or publication of these marks is strictly prohibited.

All content, including Information, on the Application is copyrighted by the Company, excluding third-party content and links to third-party websites. Users must not modify printed or downloaded materials or use graphics separately from accompanying text. Commercial use of materials on the Application requires a license from the Company. All rights not otherwise claimed by the Company are reserved.

Information and advertisements on the Platform are intended to provide general information for personal use. The Company does not represent or endorse the accuracy or reliability of this Information or the quality of products and services obtained through it. The Information is provided "as is" without any guarantee of completeness, accuracy, timeliness, or results obtained from its use.

In no event shall the Company be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the User's use of such products.

Language

The content is provided in the English language.

 Communications

The Company strongly advises users to be vigilant against fake offers and fraudulent individuals who may impersonate themselves as Company representatives. Authorized representatives of the Company will never contact users to demand money for prizes or request passwords/PINs/CVV. If anyone claiming to be a Company representative requests confidential details, users should ask them to communicate via email and only respond to emails from the Apnademand.com domain.

Force Majeure

The Company will not be held liable for any damages arising directly or indirectly from force majeure or similar circumstances affecting the Company and/or the Platform. Examples of force majeure events include, but are not limited to, labor disputes, government actions, war or the threat of war, sabotage, civil unrest, demonstrations, natural disasters (such as fire, storms, flooding, earthquakes), material or resource shortages, inability to obtain necessary authorizations, accidents, and defects in electricity or telecommunication networks. In cases of force majeure or other events beyond the Company's control, hindrance, delay, or complications in maintaining the Platform may lead the Company to suspend or limit Platform services until further notice.

 Indemnification

Users are responsible for indemnifying, defending, and holding harmless the Company and its subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any and all losses, liabilities, claims, suits, proceedings, penalties, interests, damages, demands, costs, and expenses, including legal and statutory fees and disbursements, in connection with:

- User's breach of these Terms.

- Claims made by third parties related to User's use of the Platform.

- User's violation of another party's rights, including intellectual property rights.

- User's violation of applicable laws.

Notwithstanding anything to the contrary in these Terms, the Company and its affiliates, if any, shall not be liable to the User or anyone claiming through the User for any special, incidental, indirect, consequential, exemplary, or punitive damages, loss of goodwill, loss of revenue, loss of opportunity, loss of anticipated profits, including those resulting from the loss of use, data, or profits, whether foreseeable or not, even if the Company has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract, warranty, negligence, or any other claim arising from or related to the use of or access to the Application.

Severability

If any provision of these Terms, Policies, or the Agreement is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

These Terms are effective until terminated by either the Company or the Users. Users may terminate these Terms of Service at any time by notifying the Company that they no longer wish to use the Application or the Services or by ceasing to use the Application.

# Entire Agreement

These Terms, Policies, Privacy Policies, and any policies or operating rules posted by the Company on the Application constitute the entire agreement and understanding between the Users and the Company regarding the Application, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between the Users and the Company (including prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms shall not be construed against the Company.

Waiver

The failure of the Company to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any action, suit, or other legal proceeding initiated to resolve any matter arising under or related to this Application shall be subject to the jurisdiction of the courts in Bangalore, India.

Contact Information

Questions about the Terms should be sent to the Company at help@Apnademand.com or support@Apnademand.com.

Policies                            

Policies related to returns/exchanges, penalties, refunds, and cancellations will be updated within the Application as needed. The Company retains the right to change these policies in the Application without requiring permission from the Users.

Notices

All notices or demands to or upon the Company shall be in writing and deemed duly made when sent to the following address:

No. 20, Surya Square,

Intermediate Gaya  Road, Masaurhi,

Patna, Bihar – 804454.

All notices or demands to or upon a User(s) shall be effective if delivered personally, sent by courier, certified mail, by facsimile, or email to the last-known correspondence, fax, or email address provided by the User(s) on the Platform, or by posting such notice or demand on an area of the Platform that is publicly accessible.

 

Notice to a User(s) shall be deemed to be received by such User(s) if and when the Platform can demonstrate that communication, whether in physical or electronic form, has been sent to such User(s), or immediately upon the Platform posting such notice on an area of the Platform that is publicly accessible.

Miscellaneous

Headings for any section of these Terms are for reference purposes only and do not define, limit, construe, or describe the scope or extent of such sections.

The Company has the right to assign its obligations and duties in these Terms to any person or entity.

All calls to the Company are confidential. However, the Users' calls may be recorded to ensure the quality of service. Additionally, for training purposes and to ensure excellent customer service, calls from the Company may be monitored and recorded.

Varsha Deiveegan, Legal Counsel, is the designated Grievance Officer in respect of these terms. Any complaints or concerns regarding the Platform or any breach of these Terms or Privacy Policy can be directed to the designated Grievance Officer in writing at the following address:

Intermediate Gaya Road, Masaurhi,

Patna, Bihar – 804454.

 

Alternatively, concerns can be sent through an email signed with an electronic signature to Vicky.bedardi@Apnademand.com.

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